Privacy Policy

Introduction

Central Restoration & Renovation ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a quote
• Call us or communicate via email
• Schedule a service appointment
• Subscribe to our communications

This information may include:

• Name and contact information (phone number, email address)
• Property address and service location
• Details about your restoration or renovation project
• Insurance information (when relevant to your project)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Schedule and deliver our restoration and renovation services
• Communicate with you about your project
• Coordinate with insurance providers on your behalf
• Send follow-up communications about our services
• Improve our website and customer experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist us in operating our business (e.g., scheduling software, communication tools)
• Insurance Companies: When coordinating claims on your behalf, with your consent
• Legal Requirements: When required by law or to protect our rights

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Central Restoration & Renovation
Red Deer, Alberta
Phone: (403) 347-4001
Hours: Monday – Friday, 9:00 AM – 3:00 PM
24/7 Emergency Response Available